Support

Last updated: July 31, 2026

Planivaro support is email-based. Contact support@planivaro.com for installation, account, data deletion, synchronization, supplier imports, purchase planning, receiving, stocktakes, billing, or audit questions.

Open the Planivaro user guide for step-by-step workflows, prerequisites, safety checks, expected results, and troubleshooting.

Send a Support Request

Useful Details to Include

Please include your myshopify.com shop domain, the page or workflow step, what action you tried, the approximate time, and any error message. Remove customer personal data from screenshots or CSV snippets before sending them.

Self-Service Links

Read the user guide · Install Planivaro · Map a Stocky CSV · Privacy and deletion requests

Response Scope

Support covers installation, workflow use, billing, and data requests. Planivaro does not provide emergency inventory operations coverage.